Major issues at a supported living building that left residents without heating or hot water for two weeks have finally be resolved.

Last Thursday (July 23), the Globe reported online how occupants at the 51 flats at John Willis house on Chatsworth Road in Rock Ferry have been forced to boil kettles for bathing, including a 92-year-old who lives at the premises.

The lift at the building has also been out of order for over two weeks.

Despite the issues, residents pay a monthly service charge to the accommodation providers, Sanctuary Housing.

But a resident of the accommodation block has now confirmed that workmen attended the site on Monday (July 27) and have now fixed all of the problems in every flat and made of the lift operational again.

A spokesperson for Sanctuary House said: “We understand the residents’ frustration and are sorry for the inconvenience the issues with the boiler and lift have caused."